Refund Policy

 Effective Date: 2025/06/30

Website: www.premiumrentandride.lk

At Premium Rent and Ride, we understand that travel plans can change. Below is our refund policy outlining how cancellations and refunds are handled.

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1. Booking Cancellations & Refunds

• More than 8 days before rental start date:
  100% refund of the total booking amount.

• 7 to 3 days before rental start date:
  75% refund.

• 2 days before rental start date:
  50% refund.

• Same-day cancellation or no-show:
  No refund.

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2. Add-On Services

• Add-ons such as drivers, GPS units, baby seats, and extended insurance are non-refundable once confirmed.

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3. Refund Timeline

• Refunds will be processed within 7–10 business days from the date of cancellation.

• Processing time may vary depending on your bank or payment provider.

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4. Method of Refund

• Refunds will be credited back to the original payment method used during the booking.

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5. Contact Us

If you have any questions or need assistance with a cancellation or refund, please contact us:

Email: contact@premiumrentandride.lk
Website: www.premiumrentandride.lk