Monday, 14 July 2025

Terms and Conditions

Welcome to www.premiumrentandride.lk These Terms govern the use of our website and vehicle booking services.


1. Eligibility

You must be at least 21 years old to rent a vehicle.


Valid driver's license (local or international) required at pickup.


2. Bookings & Payments

Full payment is required at the time of booking.


Payments are accepted via Visa/Mastercard and other secure payment methods.


3. Cancellation & Refund Policy

More than 8 days before booking start: 100% refund.


7 to 3 days before booking: 75% refund.


2 days before booking: 50% refund.


Same-day cancellation or no-show: No refund.


Add-on services are non-refundable once confirmed.


Refunds may take 7–10 business days depending on your bank.


4. Vehicle Usage

Vehicles must be returned in original condition.


Extra charges apply for damage, late returns, or cleaning fees.


You may extend your booking from your profile (subject to availability and additional fees).


5. Add-ons & Customization

Customers can:


Choose vehicle category (car, van, SUV, etc.).


Add extras: GPS, baby seat, driver, extended insurance, etc.


Customize rental period and pickup/drop-off locations.


6. Reviews

After completing your rental, you may post a review. We reserve the right to moderate or remove offensive or fake reviews.


7. Intellectual Property

All website content, including images, text, and logos, is owned by [Your Company Name]. Do not reuse without written consent.


8. Limitation of Liability

[Your Company Name] is not liable for:


Losses due to traffic delays or breakdowns.


Third-party issues (e.g., road conditions, hotel delays).


9. Amendments

These terms may be updated without notice. Continued use of the site after changes implies your agreement.


Last Updated: 2025/06/30

For help, contact: contact@premiumrentandride.lk

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